Creators

Khalid Al Awar, who recently quit his job to pursue his ideas, won the first prize in the startup challenge for developing Mabany, an integrated online system that eases communication between tenants and facility management companies.

Background

Mabany is an online system to ease communication between facility management companies and end-users “tenants”. Mabany aims at incessantly elevating users experience through providing phenomenal and innovative customer service.

Problem to be solved

This is the way to simplify life of people when they come home tired and something is wrong in their apartment. This application will help them to reduce time spent on calling and waiting for a professional technician in order to fix a problem at their place. With the help of the application, a user will have the possibility to create requests, see their status and progress, chooses convenient time availability, leave reviews for technicians who visited them, see the announcements from facility managers and take part in polls aimed to improve their quality of life.

Solution

Mobile Platforms

Win 1 Appointment setting system

Thanks to Mabany App, users were able to plan their time, because they choose the best suitable time in the app. Also, if something happened, users can re-schedule maintenance in a few clicks.

Win 2 Notifcation system

Users are being notified about important events as fast as possible without a risk to miss it. Also, they are informed about the steps to do in a serious situations with the simple and clear language.

Win 3 Feedback system

Through the app, you can manage the quality of the services delivered by the facility management company by leaving the feedback publicly to make sure bad professionals are not going to work with this building anymore.

Features

SPA

We created this project as a SPA, thanks to SPA we decreased the load of the server, as we don't need to upload the same files several times.

Appointment booking feature

Users can book an appointment with technician in a few clicks instead of having several calls with managers.

Live Chat

Users can contact their managers in Real-time, it gives a possibility for managers to provide high-level services and support.

Payment system

Payment system, to make payments in AED currency

Data export

Google sheet and XLS exports of fully managed (columns, data) table

Theme

Light / Dark theme switcher

Image/Video uploading

Users can upload videos and pictures for technicians. It helps them to prepare better for the visit.

Feedback system, to rate the service provider

It's better to choose the best service provider, right? Users can find the best company to fix their issues at home.

Stack

Back-end: Laravel, Front-end: Vue.js, IOS - Objective-C, Android - Java.

Team
Composition

Back-end developer, Front-end developer, Project manager, Q&A, Android developer, IOS developer
Project manager
1
Developers
4
QA                         
1
Designer
1

Happy
clients
say

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